Your IT team clocks out at 5 PM. We clock in. Remote and onsite IT support every weekday evening — so your business never waits until morning for a fix. We're your after-hours IT insurance for Atlanta businesses and MSPs — whether your team works late, remote, or hybrid.
Every common issue your team would normally get called about at 6 PM. We handle it so they don't have to.
Account unlocks, MFA re-enrollment, and remote access issues — resolved same evening.
VPN drops, split-tunnel issues, remote desktop failures diagnosed and fixed remotely.
Outlook, Teams, SharePoint, OneDrive sync, and shared mailbox access problems.
We fix WiFi issues and dead zones with WiFi Mesh systems. Coverage gaps, SSID config, AP placement — resolved onsite.
Performance issues, application errors, remote OS repair, and device troubleshooting.
Printer offline, driver conflicts, scanner connectivity, and USB peripheral issues.
Full scan, threat removal, system verification, and incident report. Same session.
We work directly with your ISP, Microsoft, firewall vendors, and software publishers on your behalf.
Strong passwords, MFA enforcement, EDR setup, patch management, data backup, and incident response — protecting your business after hours.
We monitor and manage your environment using NinjaOne, N-able RMM, ConnectWise RMM, and SentinelOne — proactive alerts, patch enforcement, and endpoint protection around the clock.
Office and WFH WiFi design including mesh systems, heat map surveys, AP placement, and secure SSID configuration.
After5HelpDesk are IT problem solvers — we give your business a competitive advantage with evening IT support. While your competitors' IT stops at 5 PM, ours keeps going, catching issues before they cost you a morning, a client, or a day of downtime. Think of it as insurance for your help desk: every evening, whether something breaks or not, your business is covered.
Pre-purchase a block of hours at a lower rate. Hours do not roll over — remaining time is applied to proactive hardening, patching, and training. 15-minute increments · $125/hr overage.
You get after-hours IT coverage at 50–75% less than break-fix emergency rates — with no overtime pay, no benefits, and a 20-minute callback guarantee most MSPs can't match.
A IT Health Check & Tune-Up at $65/hr — paid in advance. Day 1 starts with a 1-hour onsite visit. We assess your entire environment and deliver written recommendations. We improve your business from day one.
💡 Trial credit: Sign a block-hour package within 30 days and your trial fee ($520–$650) is credited toward your first month.
To support your environment we require active licenses and support on: Microsoft 365, Server (supported version), Firewall (active contract), Managed Switch, Software Licenses (compliant), and Vendor Authorization.
⚠️ Unlicensed systems: Best-effort support only at emergency rate — no guarantee of resolution, no liability for data loss. Temporary until licensing is restored. Contract note: If a license lapses during engagement, support pauses until renewed.
Professional IT support every evening — for less than the cost of one MSP emergency call.
Get after-hours coverageGet senior-level IT leadership without hiring a full-time employee. I manage your help desk, streamline your processes, and keep your systems running — part-time, on-demand, or evenings (5PM–10PM).
What after-hours coverage actually includes, and what happens to the hours you don't use.
Yes — unused hours automatically convert into preventive maintenance, so your business stays protected whether or not anything breaks. You're essentially buying assurance that issues are handled before they become outages.
Absolutely. Coverage includes full cybersecurity support:
Your after-hours team isn't just reactive — we're actively defending your environment.
Preventive tasks include:
These reduce vulnerabilities and keep systems stable overnight.
Ransomware, account lockouts, and system outages don't wait for business hours. Overnight downtime often costs more than an entire month of coverage — and issues discovered in the morning usually take longer, and cost more, to fix.
Both. We offer co-managed IT alongside your existing staff for evenings, weekends, and overflow tickets, plus fractional help desk management if you don't have a dedicated IT manager.
30-minute discovery call. We'll map your current after-hours gap and improve your business operations starting week one.